Shipping policy

1.Production & Processing Time:

Bespoke Turnaround: Every piece is meticulously designed and embroidered to order. Please allow 2–3 weeks for your items to be crafted and beautifully packaged before they ship.
 
Need it sooner? If you are ordering for a specific event, a baby shower, or an upcoming holiday, please contact us at hello@bluebobbinembroideryshop.com before placing your order to see if we can accommodate a rushed timeline.

2. Domestic Shipping Rates & Delivery

We ship all domestic orders via USPS (United States Postal Service) using reliable, tracked services. Shipping costs are calculated at checkout based on package weight and destination, or you can opt for our flat-rate options:

Shipping Method:
Standard Shipping (USPS Ground Advantage)
2-5 business days after production

Expedited Shipping (USPS Priority Mail)
1-3 business days after production

Complimentary Shipping
2-5 business days after production

*please note: Selecting "Expedited Shipping" at checkout speeds up the time the package spends in transit with USPS, but does not alter our standard 2–3 week production window.

3. Tracking Your Order

Once your order has been carefully packaged and leaves our studio, you will receive an automatic email with your USPS tracking number. Please allow up to 24 hours for the tracking information to update on the carrier's website.

4. Lost, Delayed, or Damaged Packages

Every shipment automatically includes up to $100 of carrier insurance.

We are not responsible for delivery delays caused by the postal service or incorrect addresses provided at checkout.

If your package is lost in transit or arrives damaged, please contact us at hello@bluebobbinembroideryshop.com within 48 hours of delivery with your order number and photos of the packaging so we can help you file a claim and resolve the issue.

5. International Shipping

At this time, we only ship within the United States.